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Selected executive case studies

Executive Decisions.
Measurable Outcomes.

Three examples of how Nicole Thyne applied CIO and COO-level judgment, cross-functional leadership, and execution discipline to complex healthcare priorities.

These examples describe results achieved in Nicole’s prior healthcare executive leadership positions—not NTAG client engagements.

01 / Technology & financial performance

Post-Merger Support Cost Rationalization

Merrimack Health · CIO leadership

~$700K/month

Support run-rate savings

Challenge

A multi-hospital post-merger environment carried legacy transition service agreements and support arrangements that required consolidation and transition.

Executive action

Led executive prioritization and oversight of post-merger technology integration, including transitions away from legacy service agreements and rationalization of support arrangements.

Result

Approximately $700,000 per month in recurring support run-rate savings.

02 / Operational & financial performance

Workforce & Operating Expense Improvement

Milford Regional Medical Center · EVP/COO leadership

$2.3M

Workforce optimization savings

Challenge

Improve operating expense performance while better aligning staffing resources and workforce practices with clinical and operational demand.

Executive action

Provided executive leadership and operational accountability for expense improvement initiatives, including workforce optimization, staffing alignment, and overtime management.

Result

Achieved a 10% operating expense reduction, including $2.3 million in workforce optimization savings.

03 / Enterprise transformation

Enterprise EHR Modernization

Milford Regional Medical Center · EVP/COO leadership

On time

And on budget

Challenge

Modernize enterprise clinical technology while coordinating the operational, clinical, and technology decisions required for a complex hospital-wide implementation.

Executive action

Served as executive sponsor for the MEDITECH Expanse EHR implementation, supporting cross-functional governance, operational alignment, and delivery accountability.

Result

Delivered the enterprise MEDITECH Expanse implementation on time and on budget; also sponsored enterprise imaging modernization.

From experience to your priorities

Bring Executive Experience to the Challenge Ahead.

These examples illustrate the perspective NTAG brings to executive leadership, performance improvement, and enterprise transformation engagements.

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